Terms of service

Terms of Service

Effective Date: July 18, 2026

Welcome to Veloura. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Veloura website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to use this website and make purchases.

3. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to:

Correct pricing or product description errors.
Modify or discontinue products at any time without prior notice.
Limit quantities available for purchase.
Refuse or cancel any order at our sole discretion.

4. Orders

By placing an order, you agree that:

All information you provide is accurate and complete.
You are authorized to use the selected payment method.
Your order is subject to acceptance and product availability.

We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

5. Payments

All payments must be completed before your order is processed. Payments are securely handled by trusted third-party payment providers.

6. Shipping and Delivery

Estimated shipping and delivery times are provided for convenience only. Delivery dates are not guaranteed and may vary due to circumstances beyond our control, including carrier delays, customs processing, weather conditions, or other unforeseen events.

7. Returns and Refunds

Our Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted. By making a purchase, you agree to that policy.

8. Intellectual Property

All content on the Veloura website, including logos, trademarks, images, graphics, text, product descriptions, website design, and other materials, is the exclusive property of Veloura or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or use any content without prior written permission.

9. User Conduct

You agree not to:

Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our systems or data.
Upload or transmit malicious software, viruses, or harmful code.
Interfere with the security, operation, or functionality of the website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Veloura shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

11. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, except where required by applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Veloura reserves the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this page.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Veloura operates, without regard to conflict of law principles.